How long does it take to place and received an order?
Once the order has been placed, a confirmation email containing the list of products you have purchased will be sent to your contact email address.
Within 2-3 business days of receiving payment, we will process and ship your purchase. We can only provide an estimated delivery time based on our statistics and past experience. Shipping time is determined by a number of factors such as shipping method, postal service efficiency, customs clearance, international traffic, etc.
It usually takes 7-15 business days to ship to USA (where most of our customers are located).
We offer worldwide shipping!
From where do you ship?
We ship from various locations (including Europe, Singapore, Thailand and India, USA, UK) To ensure maximum discretion and a high chance of arrival, you will not find our organization name on any of our packages.
Is it possible to send to s P.O. box address?
Yes, we can send it to a mailbox. Unfortunately, this does not apply to APO (Army Post Office) addresses. You will need to use your home/billing address first, then ask your family/friends to forward it to you or forward it to you after you receive it. If you have specific shipping requests, please let us know when you place your order.
Other than your website, are there others ways to order your products?
Unfortunately, no. Our services are only available through our website, as we specialize in online sales.
Can you ship bulk or large orders?
Yes, but it will be split into separate packages if the order is too large to fit in the envelope we use for smaller orders. Your order will be treated with the same discretion and packaging as a small order, regardless of its size. And no matter the size of your item, you’ll only pay shipping costs once, no matter how many packages we ship! And you will also get big discount on your bulk orders.
How are the products packaged?
All packages are packaged and packaged discreetly.
Our shipping packages do not include our organization name or anything else that would indicate the medicinal content of each package.
To ensure optimal delivery success, packaging methods are constantly evolving.
You will receive a separate package count if your order is too large to fit in one package, even if they are charged a one-time shipping processing fee. The size of packages is always kept to a minimum so as not to arouse unjustified suspicion.
Due to our commitment to the environment, we also reuse boxes from previous orders for product packaging. As a result, your delivery is more likely to be successful and discreet.
Various shipping points from different European countries are used to send shipments.
How long will it take to receive my order?
Depending on the destination, deliveries usually arrive in 5 to 17 days.
For USA, Canada, Europe, UK and Asia: 5-12 business days
For South Africa: 8-17 working days
Are any delays possible in shipping?
It is possible, yes. We give you an approximation of the delivery’s expected arrival based on our past statistics and experience, but it also depends on various external factors, such as postal service performance, customs clearance and international transit routes, etc.
Generally, 80-85% of air mail arrives within 10 business days, and 15-20% arrives within 10-15 business days. This variation is due to the reliability of service of different postal providers, not a problem with our services.
Customs clearance in the country where the products are exported, as well as customs in the country of destination, are the main causes of delay. Your tracking code may indicate that your order has not been moved for 5 days for this specific reason.
The delivery stages include parcels passing from local postal service centers to national centers, export through ports of departure, transit through the international postal service to the country of destination, import (customs clearance) and, finally, local post offices in your country before it is. delivered to its final destination.
At each subsequent stage, the delivery time is affected. It doesn’t matter if most of these processes are completed efficiently and on time, one break in the delivery chain delays the next.
Is it legal to buy these products?
You should consult an attorney who is knowledgeable about your country’s rules and restrictions, as laws differ from country to country.
How can I make sure this is a Trusted Company?
Because there are so many questionable sellers on the Internet, it is difficult for consumers to find a reliable source for these products.
Our steroidsstores pharmacy sells only the highest quality genuine items created by renowned pharmaceutical companies and approved by the FDA.
We have been in business for over 7 years offline and 3 years online and have a 99% successful shipping rate. Do not hesitate to contact our dedicated online customer service team (Monday to Friday) who will assist you with any questions or concerns you may have.
To keep our customers coming back, we make it a priority to maintain a strong relationship with them and ensure that they are satisfied with our services.
It’s safe to say you can ask for it with confidence. We are confident that you will be one of our many regular customers and that you will join the ranks of our many satisfied customers.
I have already Placed my order, but how can I change it?
As long as you haven’t yet made payment, you can make changes to your order. If you want to modify an existing order, call us or mail us on our support mail id.
If your order has already been paid for but has not yet shipped, you can still make changes. Please submit the support ticket to our customer service team or call us within 2 days with your message and order number so that we can stop packing your order until you have made your desired changes.
I have placed an order; now how can I pay?
After placing your order, you will receive an email with instructions on how to proceed with payment. Please contact us if you haven’t received it and we will resend it to you immediately. Payment instructions should be followed carefully to avoid unwanted delays.
Can I track my order?
A tracking code is sent within 2-5 business days after the product has been paid for and posted for shipment.
A signature is required upon delivery by EMS Tracking (USPS). You can track the progress of your package via these sites:
www.usps.com (for US orders when items have already arrived in the country)
www.track-trace.com/post (Track your delivery at any stage of the delivery process)
Tracking site shows my order is nor moving
Expect this to happen when an item is held in customs awaiting clearance. This does not in any way mean that there is a potential problem. However, please contact us if your tracking code indicates that your order has not been moved for 10 days and we will investigate the issue as soon as possible.
With this tracking code in hand, you can also contact your local EMS office or USPS branch to discuss the issue further.
What is the likelihood my package will be collected by customs?
It is very unlikely! For orders in the United States, Canada, Europe and South Africa, we have a 99.9% success rate in delivering products to our customers. Anyway, we have a free replacement policy, so we will reship your order once for free.
Why is a signature required to receive my order?
At the time of delivery, our shipping method requires a signature to prevent fraudulent returns in the event that a customer receives their order but falsely states that it has not arrived.
Because we provide proof of correspondence between us and our customers, your order details, images of the package contents during packing, and confirmation by the postal service of successful delivery, we have an index of 99% success in resolving credit card disputes.
Customers’ credit reports and credit history are affected by any false litigation, which can cost a customer up to $200 per illegal litigation.
I am still waiting for my order
International airmail includes not only the time it takes for a package to go through transit, but also the time it takes for customs to pass through your country. Please check your “Order History” in your account and calculate the number of business days that have passed since you placed your order before contacting us unnecessarily about late deliveries. Your order is being processed and shipped within 3 working days and it will take 10 to 17 working days. However, if you haven’t arrived yet, don’t hesitate to contact us so that our team can investigate the problem.
My order has not arrived
You may not have received your order for two reasons:
1. It may have been lost in the mail
We ask that you contact us via our contact page with your order ID number if you have not received your order or notification of its customs embargo after 30 days. We will resend your order as soon as we verify that you have not received it.
2. Customs control may have seized the order
Please send us a scanned copy of the customs and excise letter to our email in case this happens.
Why is reshipping taking so long?
When you place an order with us, we realize that you want to receive your items as soon as possible. Our goal, however, is to get them there without any hassle.
If we continually send you packages containing anabolic steroids, your customs department may suspect and begin examining ALL packages delivered to your address from anyone in the world and your deliveries will still be delayed.
When the parcels leave the country of origin, they must also pass-through export customs control. It may look suspicious and get stopped at export control if we continuously send items to the same address every 1-2 weeks.
How to contact us?
Because our services are designed to be offered online and worldwide, we invite you to contact our customer service through our website. Our customer service is available from Monday to Friday and you can call us on out helpline number or email address.