FAQs

Are you a legitimate business?

Yes, we are an authorized professional pharmacy for the sale and distribution of pharmaceutical products. We have been established for over Three years, providing high quality original anabolic steroids and over the counter bodybuilding related products on the internet.

What is the quality of your products?

All of our products are 100% original and come directly from world famous drug distributors and you can feel it from the first injection or the first tablet. The brands we have are Alpha Pharma, Bioscience GmbH, British Dispensary, Max lab, evolve labs. and many more.

Is it legal to buy these products?

As laws vary from country to country, we recommend that you contact a qualified attorney regarding your country’s regulations and restrictions.

Do I need a prescription to order?

No prescription is required to order our products.

How long does the entire ordering and shipping process take?

When you place your order, we send you an order confirmation by e-mail with the list of products purchased and payment instruction.

After receiving your payment, we will process and ship your order within 2-5 business days. Shipping time will depend on many factors, such as shipping method, postal service efficiency, customs clearance and international traffic, so we can only give you an approximation based on our statistics and past experience. . .

Shipping to the US (where most of our customers are from) usually takes 3-5 business days to receive a tracking code.

What is the maximum amount I can order at one time?

There are no restrictions on the quantity you can order at one time. However, you should seek advice from a qualified person regarding the amount you can import into your country as there may be import regulations in place for these specific product quantities.

We recommend new customers to make a trial purchase, and if you are satisfied with our services, we will be happy to assist you further.

How can I pay for the products?

We are one of the few online steroid shops that accept major credit cards for payment.

However, we do not recommend that new customers use their credit card to place orders totaling over $ 750. Customers placing orders over $ 750 must pay by wire transfer, money transfer (such as Moneygram) or Bitcoin. Customers using these payment methods do not need to be verified and get a 20% discount on merchandise every time they pay by credit card.

Customers who order for the second time will receive a discount on their next order and will be able to pay any amount by credit card.

How is my payment processed?

We may ask you to verify your order after paying by credit card. That’s why we need your current phone number. If your order fails our verification or if we are unable to contact you, your credit card payment will be declined and you will be asked to pay using one of the alternative payment methods listed above.

It is only after the payment has been validated and our fraud control has been passed that the card will be charged. Approved payments are usually processed and cleared within 1-2 business days, and your order will then be ready to ship.

Why was my credit card not charged after placing an order?

Your card will not be charged immediately once a transaction is completed. The verification process can take anywhere from 2 hours to 2 days. Please contact us if your card is not charged within 2 business days of placing your order and we will review it.

My delivery address is different from my billing address

This is not a problem as long as the names on the credit card and the shipping destination are the same. But in case the payment gateway advises us to verify this order, please note that we will need further verification.

If your billing country is different from your delivery country, we will ask you to pay with another payment method.

Can I pay by bank transfer and are there any advantages if I choose this payment method?

Any order paid by bank transfer entitles you to a 10% discount. We will also cover your bank transfer fees. For example, if your order is $ 400 and you prefer to pay by wire transfer, the total amount you will need to send is $ 400 – $ 40 (10% off) = $ 360 .

If your order total exceeds $ 750, we will offer you a 20% discount in addition to any other discounts you may be eligible for (existing customer, promo code, or special promotional discounts) and offset the wire transfer fees.

Payments made by bank transfer are processed and cleared within 1-2 business days and do not require verification. Consequently, you will receive your order sooner.

What discounts do you offer?

We currently have the following discounts available:

If you pay by wire transfer, money transfer or Bitcoin, you will receive a 10% discount on orders under $ 750.

If you pay by wire transfer, money transfer or Bitcoin, you will receive a 20% discount on orders over $ 750.

Any order placed by a repeat customer will receive a 20% discount.

Any order over $ 750 placed by a repeat customer will receive a 25% discount (regardless of the payment method chosen).

Additionally, we have a variety of seasonal offers and promotions, such as discounts on our steroid cycles.

How are the products shipped?

We process your order and provide the tracking code for delivery within 2-5 business days of payment.

We ship using EMS (USPS) tracked shipping, which requires a signature upon delivery. The USPS website allows you to track all your packages.

How are bulk or bulk orders shipped?

If your order is too large to fit in the same shipping bag as a small order, we will divide it into the appropriate number of shipments. Regardless of the size of your order, we guarantee the same level of discretion and packaging as a small order. Also, you will only have to pay the shipping price once, regardless of the quantity or size of the order.

How long does the shipping process take?

Estimated delivery time is 5-17 business days, depending on the destination.

7-15 business days to USA, Canada, Europe and Asia

8-17 business days to South Africa

Is there a possibility of a delay in shipping?

As shipping times are affected by a variety of factors such as postal service efficiency, customs clearance, international transit, etc., we provide an estimate based on our statistics and past experience.

Typically, 80-85% of air parcels arrive within ten business days and 15-20% within ten to 15 business days. This is due to inconsistencies between postal representatives, not the services we provide. The main cause of a delay is customs clearance in the country from which the products are shipped, as well as customs clearance in the country of destination. This is the most common reason why the tracking code doesn’t move or change for five days.

Each international shipment generally goes through the local and national postal services of the country of origin, follows the export and transfer of the shipment through the ports of exit, transit to the destination country with the international postal service, import (customs clearance) and finally local services and national postal services of the country of destination. The delivery time is affected by each subsequent step. Even if most of these steps are completed successfully and on schedule, the inefficiency or temporary inactivity of any of them is enough to cause the delivery time to exceed the usual and allotted time.

Do you ship to PO boxes?

Yes, we also offer shipping to PO box addresses.

Which countries do you ship to?

We ship all over the world.

What to do if a package is seized by customs?

We have a 99.9% success rate of delivery to USA, Canada, Europe and South Africa. We offer redelivery or credit for a new purchase on our site even if products are confiscated (a 1% chance based on our statistics over the years). All we need is an official declaration from the post office or customs confirming the shipment has been stopped and we will arrange reshipping or refund within three business days.

Why does the shipping site say tracking is not available?

Since the shipment travels from our delivery center to the logistics warehouse and has to clear customs there, tracking is only possible after 72 hours. Let us know if a tracking code doesn’t show up in the system after three business days and we’ll review it.